In today’s highly volatile, complex and uncertain world, emotional intelligence (EI) — the ability to productively deal with emotions — is needed more than ever. It directly impacts individual performance, leadership effectiveness, retention, engagement, resilience and teamwork.

Artificial intelligence is also driving the demand for EI skills in all roles, from leaders at every level to customer service and sales positions, to ensure the human element is not lost in technology innovation.

Genos North America offers a suite of EI assessments, development programs, surveys and digital technology to measure and develop emotional intelligence that organizations of all sizes are using to upskill in this critical capability.

Join us for this complimentary and interactive Training Industry webinar, sponsored by Genos North America. Your host, Debbie Muno, managing director of Genos North America, will discuss the business case for EI and the Genos Model of Emotional Intelligence. Attendees will explore and learn about Genos’ entire suite of EI assessments, feedback reports, EI development programs, surveys and certification opportunities.

During this product demo, Debbie Muno will provide insights on:

• What emotional intelligence is and how teams and individuals experience EI
• The business case for EI
• Genos Model of Emotional Intelligence and how companies are using Genos assessments and development programs to train leaders and teams