In today’s digital-first world, successfully adopting and leveraging new technologies is essential for business success. However, simply implementing a digital adoption platform (DAP) is not enough — organizations must also ensure that these tools are aligned with desired business outcomes, drive user performance and provide a measurable return on investment (ROI).

Join our thought leadership event where we will explore a six-level value framework designed to help organizations align their digital adoption initiatives with critical business outcomes. This framework emphasizes key areas — from user reactions to learning, performance, business impact and ultimately, ROI — ensuring that digital adoption programs not only enhance user engagement but also deliver long-term business value.

This interactive session will provide easy-to-understand insights on:

• Business Outcome Alignment: Learn how to align your digital adoption strategy with specific business goals to ensure measurable success.
• Performance Metrics: Understand the importance of measuring user performance and engagement to optimize the effectiveness of your digital tools.
• Maximizing ROI: Explore how to track and assess the ROI of your DAP initiatives, calculating the financial benefits against the total cost of implementation.
• Overcoming Adoption Challenges: Discover strategies to reduce user resistance and improve the success of your digital learning and adoption programs.
• Scalable Learning and Knowledge: Gain insights into the learning requirements that drive better user performance, ensuring your team is fully equipped to leverage new technology effectively.

View full agenda.

Speaker

Greisy Flores, Director of Value Realization and COE Program, Whatfix Introducing Greisy Flores, a seasoned professional with over 10 years of expertise in the digital adoption platform (DAP) industry. As the director of value realization and centers of excellence at Whatfix, a leading SaaS company in the DAP space, Greisy is dedicated to driving customer success and helping organizations achieve their goals through innovative DAP solutions. With a wealth of experience and a reputation as a trusted advisor, Greisy is recognized as a high-level expert in the field, providing valuable insights and guidance to colleagues and clients alike. Passionate about the transformative power of DAP, Greisy is committed to empowering organizations and unlocking their full potential in the digital era.