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What You’ll Learn

• How AI is being integrated into today’s employee learning programs
• How the journey of AI impacts learning leaders, learners and the wider business
• The strategic considerations for and implementation challenges of AI in L&D
• The business priorities that stem from the use of AI models in training

Why We Did the Research

With this e-book, we wanted to provide background for how L&D as a discipline has experienced success with the recent developments in generative AI. Rather than seeing AI as a universal solution that will work for any and all applications, the ideas in this e-book will provide learning leaders with a different perspective on how to best implement AI tools to tackle specific, measurable challenges.

Why It Matters 

Compared to earlier technologies, the adoption of AI in the modern workplace has happened at an astonishing rate. For example, many businesses found it difficult to shift their operations to the internet, and setting up online training took a similar amount of time. In contrast, AI-driven large language models were implemented into business procedures immediately upon their release and, in certain cases, without any strategic direction to direct their use. Although using this emerging technology is clearly exciting, and learning leaders are always looking for more guidance on how to apply it, L&D professionals can benefit from research-based direction on how to approach generative AI.

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