Intelligent Personalization at Scale
Personalized learning can drive increased engagement, but often at a higher cost than a one-size-fits all approach. That trade-off can deter some learning and development (L&D) teams from exploring personalized solutions.
In this session, discover how you can scale personalization using content you already own as well as create processes and methodologies for future initiatives, artificial intelligence (AI)-powered coaching and adaptive design — without increasing spend.
Your speakers, Nolan Hout, senior vice president of growth, and Adam Eckerslev, director of learning and client experiences, will share how to unlock scalable personalization with existing assets, campaign-based design and AI-powered support.
This interactive session will provide easy-to-understand insights on:
- Turning any learning asset to a blended learning experience
- Maximizing return on investment by repurposing a single piece of content into a multi-format learning campaign
- Putting the “person” in personalization with an AI coach
- Designing learning that refreshes and sustains itself alongside your learners
Speakers
 | Nolan Hout, Senior Vice President — Sales & Marketing, Infopro Learning Nolan Hout is a dynamic leader in the learning and development industry, currently serving as the senior vice president of growth at Infopro Learning, where he helps drive the company’s vision of becoming the foremost talent development partner for global brands. Nolan has rapidly ascended through various roles, leveraging his entrepreneurial spirit and leadership abilities to transform teams and drive significant growth. As a Forbes Council Member and L&D podcast host, he actively contributes to industry dialogue through speaking engagements and consulting with business leaders. Under his guidance, Infopro Learning has scaled its marketing operations, enhanced its SAAS product offerings to support over 1 million learners, and achieved a 70% increase in team performance. When not working, Nolan can be found fly fishing in the rivers of the Pacific Northwest. |
 | Adam Eckersley, Director of Learning & Client Experiences, Infopro Learning A 19-year veteran of the learning and development industry, Adam brings a wealth of experience to his role as director of learning and client experiences at Infopro Learning. Specializing in digital learning for 12 years and consultancy for eight, he now leads one of Infopro’s studios, guiding global client projects within EMEA. His focus is on ensuring that both the learning solutions and the client experience meet the highest standards of excellence. This expertise is also recognized in his role as a long-standing judge for learning and development projects at the CX Awards. Alongside driving AI strategy, he enjoys spending his downtime walking his dog with his wife, cycling in the great outdoors and playing a sometimes-competent round of golf. |